Quantum-audio drive DDS-4 User Manual

DDS-4/DAT 72DDS-4/DAT 72OnlineOnlineUser’s GuideUser’s Guide

10List of TablesTABLE 1. DDS-4 and DAT 72 Capacity and Transfer Rates ...13TABLE 2. Internal Tape Drive Default Setti

111IntroductionCongratulations!You have purchased the finest, most reliable digital data storage (DDS) drive available. As the indus-try leader, Certa

Introduction Features12FeaturesThe following list summarizes the key features of the DDS-4 and DAT 72 drives.• Compatibility• DDS-4: Supports DDS-2, D

Introduction Capacity and Transfer Rates13Capacity and Transfer RatesApplicationsThe DAT 72 and DDS-4 drives are ideal for workstation, server, and ne

214Quick Start InstallationThis chapter provides quick-start instructions for getting the internal or external tape drives up and running in the short

Quick Start Installation Installing the Internal Tape Drive15Installing the Internal Tape DriveUse the following procedure to install the internal tap

Quick Start Installation Installing the External Tape Drive16Installing the External Tape DriveUse the following procedure to install the external tap

317Installing internal tape drivesThis chapter describes how to install internal DDS-4 and DAT 72 drives.Topics in this chapter are:• “Unpacking” on p

Installing internal tape drives What Else You Need18What Else You NeedIn addition to the contents included with your internal tape drive, you need the

Installing internal tape drives Collecting the Necessary Tools194. Access the Inside of the ComputerSee “Accessing the Inside of Your Computer” on pag

2Copyright and TrademarksCopyright © 2003 by Certance LLC. All Rights Reserved.Part Number 50000711May 2003Certance and the Certance logo are trademar

Installing internal tape drives Reviewing Drive Default Settings20FIGURE 3. Internal Tape Drive Jumper SettingsTABLE 2. Internal Tape Drive Default Se

Installing internal tape drives Reviewing Drive Default Settings21FIGURE 4. Internal Tape Drive Switch SettingsSCSI IDEach SCSI device on the bus must

Installing internal tape drives Reviewing Drive Default Settings22NOTES: You can also change SCSI IDs by connecting a SCSI address-selection switch to

Installing internal tape drives Reviewing Drive Default Settings23Data CompressionThe internal tape drive provides two switches for controlling data c

Installing internal tape drives Reviewing Drive Default Settings24Power-On Self-TestSwitch 4 enables or disables the Power-On Self-Test diagnostics th

Installing internal tape drives Recording Drive Information25SCSI Wide/Narrow Configuration (DDS-4 Drives Only)Switch 9 enables SCSI Wide or Narrow op

Installing internal tape drives Accessing the Inside of Your Computer26Accessing the Inside of Your ComputerTo gain access to the inside of your compu

Installing internal tape drives Mounting the Internal Tape Drive274. Secure the drive in the mounting bay using two M3.0 metric screws on each side of

Installing internal tape drives Mounting the Internal Tape Drive28Mounting the Drive into a 5.25-inch Drive BayThe following procedure describes how t

Installing internal tape drives Connecting a SCSI Cable29Connecting a SCSI CableThe internal tape drives can be used with two SCSI interfaces:• Wide S

3Precautions• Do not use oil, solvents, gasoline, paint thinners, or insecticides on the unit.• Do not expose the unit to moisture or to temperatures

Installing internal tape drives Checking SCSI Termination30Checking SCSI TerminationThe internal tape drives do not provide SCSI termination. For this

Installing internal tape drives Completing Your Installation31FIGURE 10. Power Connector on the Internal Tape DriveCompleting Your InstallationTo comp

Installing internal tape drives Registering Your Tape Drive32Registering Your Tape DriveAfter you install the internal tape drive, be sure to register

433Installing external tape drivesThis chapter describes how to install external DDS-4 and DAT 72 drives.Topics in this chapter are:• “Unpacking” on p

Installing external tape drives Installation Summary34• Backup application software that supports the external tape drive. For a list of the latest ba

Installing external tape drives Reviewing Drive Default Settings35SCSI IDEach SCSI device on the bus must have its own unique ID. Your external tape d

Installing external tape drives Recording Drive Information36• Data with little redundancy, such as executable programs, are compressed the least.Medi

Installing external tape drives Connecting a SCSI Cable37Connecting a SCSI CableThe external tape drives provide two 68-pin, shielded connectors on th

Installing external tape drives Checking SCSI Termination38NOTE: Be sure the upper 8 data bytes of the 68-pin cable are properly terminated.Checking S

Installing external tape drives Completing Your Installation39Completing Your InstallationTo complete and test your external tape drive installation:1

4

540Operating Your Tape DriveThis chapter describes how to operate your tape drive.Topics in this chapter are:• “Using the Appropriate Media” on page 4

Operating Your Tape Drive Handling Cartridges41Handling CartridgesTo protect your data cartridges and the information on them, observe the guidelines

Operating Your Tape Drive Loading a Cartridge42Loading a CartridgeSeagate DDS drives have a front-loading cartridge bay for easy operation. To load a

Operating Your Tape Drive Unloading a Cartridge43Unloading a CartridgeTo unload a cartridge:1. Be sure the Drive LED is OFF.CAUTION: To ensure integri

Operating Your Tape Drive Write-Protecting a DDS Cartridge44Write-Protecting a DDS CartridgeWrite-protecting a DDS cartridge protects the data on the

Operating Your Tape Drive Cleaning the Tape Heads45Cleaning the Tape HeadsIf excessive dust or debris collects at the tape heads, your drive may not b

646Understanding the Drive LEDsThis chapter describes the LEDs on the front panel of the DDS-4 and DAT 72 drives. These LEDs pro-vide information abou

Understanding the Drive LEDs LED Summary47LED SummaryTable 8 on page 47 summarizes the actions of the front-panel LEDs.Clean LEDThe Clean LED indicate

Understanding the Drive LEDs Media LED48Media LEDThe Media LED indicates whether a DDS cartridge is operating normally.NOTE: As routine maintenance, c

749TroubleshootingThis chapter provides suggestions for troubleshooting your drives in the unlikely event you encounter a problem with them.Topics in

5 ContentsList of Figures ... 9List of Tables...

Troubleshooting SCSI ID Problems50SCSI ID ProblemsEach SCSI device on the same SCSI bus must have a unique SCSI ID. The default SCSI ID for internal a

Troubleshooting Power-On Self-Test Fails51Power-On Self-Test FailsIf the drive fails its Power-On Self-Test:1. Check for a cartridge in the drive. If

Troubleshooting Backup Program Does Not Recognize Drive52Backup Program Does Not Recognize DriveIf your backup application program does not recognize

A53Loading Revised FirmwareYour DDS-4 or DAT 72 tape drive includes permanently installed, electrically upgradeable flash memory. This memory allows q

Loading Revised Firmware Using Firmware Cartridges54Using Firmware CartridgesThe following procedure describes how to upgrade the tape drive firmware

B55Technical Support InformationSeagate provides a number of ways for you to obtain technical support. This appendix describes these methods.Topics in

Technical Support Information Regional Services56Regional ServicesWe provide technical support through several regional centers worldwide. These servi

Technical Support Information Support Services in Europe57Support Services in EuropeFor European customer support and SeaFAX, dial the toll-free numbe

Technical Support Information Support Services in Asia and the Western Pacific58Support Services in Asia and the Western PacificVarious technical supp

59IndexAAccessing inside of your computerinternal drives 26Africa technical support services 57Applications 13Appropriate cartridges 40Avoiding electr

6Terminator Power ... 22Data Compression ...

60E-mail technical support 55European technical support 57External drivesconnecting a power cable 38connecting a SCSI cable 37data compression 35defau

61OOperationcartridge guidelines 41cleaning tape heads 45handling cartridges 41initializing a blank cartridge 42loading a cartridge 42unloading a cart

62hardware error 52missing or damaged parts 49mounting hardware problems 50Power-On Self-Test fails 51SCSI ID problems 50SCSI termination problems 50w

7Connecting a Power Cable... 38Completing Your Installation...

8Appendix A - Loading Revised Firmware... 53Firmware Upgrade Methods ..... 53Using

9List of FiguresFIGURE 1. Drives Covered in This User’s Guide .............11FIGURE 2. Front Panel Components ..